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Central Florida Health Care Opening 
Second Location in Mulberry
by RYAN MILEJCZAK
sponsored by Central Florida Health Care
C
entral Florida Health Care is dedicated to 
bringing the highest quality medical care 
to the people of Polk, Highlands, and Har-
dee counties. With the opening of their new-
est location in Mulberry, they’ll be even better 
able to serve the communities that need their 
services the most.
The story starts with the former Pentagon 
Federal Credit Union in Mulberry, a building 
that has sat vacant for several years. 
“We were very fortunate to be able to go before 
the Citizen’s Oversight Committee to ask for 
funding to be able to purchase and do a full 
renovation of the location,” recounts Central 
Florida Health Care CEO Ann Claussen. 
The CFHC team felt this was a great 
opportunity to expand, and the committee 
agreed, granting funding for the project. 
“There is such a great need for our services 
to expand and hit new areas we’re not in,” 
Claussen explains. 
The new center joins an existing Mulberry 
location built in 2014, allowing them to better 
serve patients in Mulberry and South Lakeland. 
“The existing Mulberry location was funded 
through an HRSA grant and a school link grant, 
allowing us to really focus on partnering with 
schools,” explains Claussen.
The existing location will remain open and 
continue providing pediatrics and dental, with 
an expansion of dental services at the location 
planned. Meanwhile, other services will be 
moved to the new location.
Chief Operating Officer Lawrence Best says 
patients can expect a wide range of services 
from day one, with even more on the way. 
“We’re moving our existing adults and specialty 
services — such as adult medicine, behavioral 
health, rheumatology, and podiatry, as well 
as labs and X-rays — out of our existing 
Mulberry location. And we will eventually 
offer dermatology and endocrinology at that 
location as well.”
Perhaps the most exciting offering, however, 
will be the location’s drive-through pharmacy. 
“This will be our largest pharmacy out of any 
of our 17 locations, so we’re very excited 
about it,” Best says. 
WIth this new center, CFHC hopes to continue 
meeting the needs of Polk County’s large and 
growing population. 
“With Polk being the largest county we serve, 
we have 15 health centers there,” Claussen 
says. “There could be one or multiple locations 
in every city in which we provide healthcare, 
and it still wouldn’t be enough to serve the 
population.”
While this might be seen as a challenge, it’s 
one that CFHC is well-equipped to meet. 
The organization goes above and beyond to 
provide the best care for their patients, all in 
one location. 
“What sets us apart from other companies 
providing health services is that we are a 
certified patient-centered medical home,” she 
adds. “And we want the community to know 
that means we provide all the services you 
need under one roof.”
This includes providing services to those 
who cannot afford care or otherwise have 
challenges accessing care. 
“We’re the safety net; we don’t turn people 
away,” Claussen says. “We see people on 
Medicare, Medicaid, managed care, migrant 
populations, and homeless populations. We 
accept most insurance plans. Our navigators 
work with every patient who comes through 
the doors or calls so we can make sure we 
can qualify them for what they need to be 
seen by a provider.”
These navigators are available at every CFHC 
location, including the new Mulberry location 
once it opens, to help connect patients with 
not only clinical care they need but also other 
essential resources. The new location will 
measure 13,862 square feet, with Hinkleman 
Construction handling the renovations. It is 
set to open its doors May 7.

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